About Bed Linen Company New Zealand
A bedding shop that has been selling the same thing since 2005, to one country, at prices with no GST added.
Who we are
Bed Linen Online has been trading since 2005, and the founder, Renoo Caruso, is named on this site rather than hidden behind a brand. In a category full of anonymous sellers that is worth saying plainly.
We sell bed linen, bedding sets, children's bedding, blankets, mattress toppers, pillowcases, sheets and a few bedroom accessories. That is the whole of it. We are not a marketplace and we do not list things we do not stock.
What we actually sell
23 products across 7 categories, and 115 buyable options once size, colour and piece count are counted.
Two fabrics get confused often enough to be worth stating here: satin is a WEAVE and silk is a FIBRE, so a fabric sold as satin can contain no silk. Both are on this site and each page says which it is.
How we sell it
Every price on the site carries no GST, so the figure on the page is the figure at the checkout. Delivery is free on orders of $99 or more and a flat $22 below that.
Sizes are given in centimetres and every set states its piece count as well as its size, because a queen four-piece and a queen six-piece contain different things.
Delivery
Delivery within New Zealand is free on orders of $99 or more. Below that there is a flat $22 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Consumer Guarantees Act 1993 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@bedlinenshop.co.nz. Someone answers seven days a week, and the fastest way to get a useful answer about sizing is to send the measurements of the bed.
Company details are in the panel beside this, and the policies are linked below.
Who is behind Bed Linen Company
Bed Linen Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Bed Sets
Bedding sets in queen and king, four-piece and six-piece.
Black & White Stripe Bedding Set, Christmas Bedding Set, Luxury Plush Shaggy Bedding Set, Luxury Bedding Set, Polka Dot Bedding Set, Satin Silk Bedding Set.
Children Bed Sets
Seven themed children's sets, single size.
Astronaut Bedding Set, Ballerina Bedding Set, Dinosaur Bedding Set, Fireman Bedding Set, Princess Bedding Set, Rocket Ship Bedding Set, Soccer Player Bedding Set.
Mattress Toppers
Mattress underlays and waterproof protectors, four sizes.
Waterproof Mattress Protector, Mattress Underlay.
Pillow Cases
Silk and satin pillowcases, eleven and nine colours.
Satin Silk Pillowcase, Silk Pillowcase.
Accessories
Sleep masks, fluffy floor rugs and gift wrapping.
Custom Gift Wrapping, Fluffy Floor Rug, Silk Sleeping Mask.
The detail lives on the policy pages rather than in the small print here.
Questions people ask about the company
How long has this shop been trading?
Since 2005.
Who runs it?
Renoo Caruso founded it and is its chief executive.
Is there a shop I can visit?
No. This is an online supplier with an administration office at 2611/188 Quay Street, Auckland.
Who is the company behind the site?
Bed Linen Company New Zealand, a division of Caruso Consulting Co Ltd.
Where do you deliver?
New Zealand.
How do I contact you?
By email, seven days a week. The address is on the contact page.
Do you have shops in other countries?
Bed Linen Company runs separate sites for other markets. This one is New Zealand.
Are the reviews on this site real?
This store publishes no customer ratings, because it holds none. Nothing on this site claims a star rating it cannot show you.
What is your returns policy?
Fifteen days to change your mind on an unused item in its original packaging, with a $29 handling charge per order and return postage paid by you. A faulty item is a Consumer Guarantees Act 1993 matter and neither charge applies.
Do you sell wholesale?
Yes. The wholesale page explains what to send.