Free delivery across New Zealand on orders of $99 or more
No GST is added at checkout
Delivery in 10 days after a 24 to 48 hour handling time
Tracking number emailed as soon as your order ships

Save $6

Custom Gift Wrapping | Gift Wrap Service | Hand Written Note

Custom Gift Wrapping

$9 $15 Save $6

One Charge
Hand Written Note
No Prices Inside
No Delay

Price: $9 $15

Delivery time: 10 days, after a 24 to 48 hour handling time
Free delivery across New Zealand on orders $99+, otherwise Express Delivery at $22
Pay by card or PayPal, handled by the payment provider
15 days to change your mind, plus your Consumer Guarantees Act 1993 guarantees

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Product specifications

Type	Service
Charged	Once per order
Note	Hand written, from the checkout note field
Applies to	Anything in the order
Turnaround	Within the usual 24 to 48 hour handling window

Shipping & returns

Tracked delivery anywhere in New Zealand. Free on orders of $99 or more; below that the only method offered is Express Delivery at $22, which is also available above the threshold as a paid upgrade. Allow 10 days, after a 24 to 48 hour handling time. We ship within New Zealand only, and no GST is added at checkout.

You have 15 days from purchase to change your mind on an unused item in its original packaging, with proof of purchase. That is our own policy rather than a statutory right, because New Zealand law gives no cooling-off period for an online purchase. A change of mind return carries a $29 handling charge, you cover the return postage, and the original delivery charge is not refunded. Refunds are processed 24 to 48 hours after we receive the item.

If it arrives faulty, damaged or not as described, we put it right at no cost to you under the consumer guarantees in the Consumer Guarantees Act 1993, return postage included. Those guarantees cannot be excluded and nothing on this page limits them; where the failure is major the choice between a refund, a replacement and a repair is yours.

Shipping details · Refunds and returns

One ChargeCovers the whole order

Hand Written NoteFrom your checkout message

No Prices InsideNothing gives the cost away

No DelayDone during normal handling

About this product

The team wraps your order and writes the note by hand.

A service applied to the order you buy it with, charged once rather than per item.

The team gift wraps your order before it ships.

A hand written note is included if you want one. Put the message in the note field on the checkout page.

It is charged once per order, not per item.

It is a service rather than a product, so ordering it on its own sends you nothing.

This is a service, not a product. Add it to an order and the team wraps that order before it ships.

If you want a hand written note in the parcel, write the message in the note field on the checkout page and it goes in with the gift.

One charge covers the whole order however many items are in it.

No invoice with prices goes into a wrapped parcel.

It is done inside the usual 24 to 48 hour handling window, so it does not delay the order.

Still deciding?

Not sure yet? That is fine.

You can change your mind. You have 15 days from purchase on any unused item in its original packaging. That is our own policy rather than a statutory right, because New Zealand law gives no cooling-off period for an online purchase, and we would rather say so than imply a right you do not have. A change of mind return carries a $29 handling charge and you cover the return postage.

If it turns up faulty, damaged or not as described, that is on us. The consumer guarantees in the Consumer Guarantees Act 1993 give you a repair, a replacement or your money back, and where the failure is major the choice is yours rather than ours. We pay the return postage and nothing on this page limits any of it. Read the detail on our refunds and returns page, or ask us anything before you order.

Returns and refunds Ask a question

Got questions?

Frequently Asked Questions

Is gift wrapping a product or a service?

A service. It is applied to the order you buy it with, so ordering it on its own sends you nothing.

Does one charge cover the whole order?

Yes. It is charged once per order rather than per item.

How do I add a handwritten note?

Write the message in the note field on the checkout page and it goes in the parcel.

Does gift wrapping delay my order?

No. It is done during the usual 24 to 48 hour handling window.

Will the price be visible in the parcel?

No invoice with prices goes in a wrapped order.

Can I have several items wrapped separately?

Say so in the checkout note and the team will do what it can, but one charge covers the order.

Can I send it to a different address?

Yes. Enter the delivery address at checkout as normal.

Can I add it after I have ordered?

Only if the order has not shipped. Email us with the order number.

Is it refundable?

No. It is a service that has already been carried out by the time the parcel leaves.

Can I gift wrap a mattress protector?

Yes. Anything in the order can be wrapped.

Do you gift wrap wholesale orders?

No. Gift wrapping is for retail orders.

Does it count towards free delivery?

Yes. It is part of the order value like anything else.

Is GST added to it?

No GST is added at checkout, on this or on anything else in the range.

Can I order it with a gift card?

This store does not sell gift cards.

Will the recipient know what it cost?

Not from us. No prices go in the parcel.

Can I include a card of my own?

Not through the website. Post it separately or use the note field.

Do you wrap for Christmas?

Yes, and December is the busiest month, so order earlier than you think you need to.

Can I choose the paper or the ribbon?

No. There is one wrapping style.

Is the wrapping recyclable?

The paper is. The ribbon is not.

Can I have it wrapped and sent to me to give in person?

Yes. That is the most common way people use it.

What if the parcel is damaged in transit?

Email us with the order number and photographs and we will sort it out.

Do you offer wrapping on every product?

Yes, on anything this shop sells.

Can I buy it for a future order?

No. It has to be bought with the order it applies to.

Is there a bulk option?

For quantities, use the wholesale page instead.

Do you wrap orders going outside New Zealand?

This store delivers within New Zealand.

Who wraps it?

The same team that packs the order.

Can I see it before it ships?

No. Photographs of a packed order are not something the team can send.

Does it come with a bow?

The ribbon is tied rather than a stick-on bow.

Is it wrapped inside the shipping box?

Yes. The gift wrap goes inside a plain outer carton so it arrives undamaged.

Can I request a specific colour scheme?

No. One style is offered and it is the one shown on this page.

The complete guide

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